Returns & Exchange Policy

At Shop Shimpi, we take great care in ensuring the quality of every product purchased through our website.

If you require minor alterations or adjustments to your garment, please reach out to us and we will do our best to assist you at no additional cost.

Returns

We accept returns of unused items in their original condition — unwashed, undamaged, and with all tags attached — within 7 days of delivery.

Please note:

As each product involves significant craftsmanship, time, and labour, refunds are only processed in cases of fulfilment errors, such as:

Please note that return or exchange requests will only be accepted once per order.

We offer exchanges within 7 days of delivery.

To be eligible for an exchange, the item must be:

To initiate an exchange, please contact us at:

Exchanges are applicable only in the following cases:

While every order undergoes careful quality checks before dispatch, we are happy to assist in the rare event of such issues.

Please note:

If you have any concerns regarding your order, please feel free to contact our team.

Please inspect your order upon delivery and contact us immediately if:

We will evaluate the issue and work towards resolving it at the earliest.

For any return or exchange-related queries, please contact us at:

Phone: +91 9834332762
Email: team.shopshimpi@gmail.com